Returns and refunds

Last Updated: 12/7/2025
 
Kosher Pharma is committed to providing high-quality research-grade materials.
Due to the nature of our products, all sales are final.
 
All Sales Are Final
Because our products are laboratory research materials, we cannot:
 
    Accept returns
    Offer exchanges
    Provide refunds
Once an order is placed and shipped, it is considered complete and final.
 
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
 
    Your order number
    A clear photo of the item(s) received
    A clear photo of the packaging and shipping label
We will review the issue and provide a resolution, which may include:
 
    Replacement of the damaged item
    Partial or full store credit
We do not provide monetary refunds except in rare cases where replacement is not possible.
 
Lost or Stolen Packages
Once a package is marked delivered by the carrier, we are no longer responsible for:
 
    Lost packages
    Stolen packages
    Delivery errors caused by incorrect addresses
We recommend contacting the carrier to initiate a trace or claim.
 
4. No Returns on Research-Use Materials
 
For regulatory and quality-control reasons, we cannot accept returns of:
 
    Opened items
    Unopened items
    Research chemicals or peptides
    Temperature-sensitive products
    Any items shipped outside standard conditions
This ensures product integrity for all customers.
 
5. Contact for Issues
 
For questions or to report a damaged item:
 
support@kosherpharmashop.com
 
Include your order number and photos for fastest assistance.
 
6. Agreement to This Policy
 
By placing an order on rebirthresearch.com, you acknowledge and agree to this Refund & Returns Policy.